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HeGen Energy
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Privacy Policy

How we handle the information you share with us.

Information we collect

When you submit a solar enquiry we collect the details you provide, such as your name, phone number, email address, city, property type, approximate electricity bill and any message you add.

How we use your information

Your details are used only to respond to your enquiry, prepare a solar recommendation or proposal, and communicate with you about your solar requirement.

Sharing

We do not sell your information. Details are shared internally only with the team members handling your enquiry, and with service partners where this is necessary to deliver your solar project.

Data retention

Enquiry details are retained only for as long as needed to serve your request and to maintain reasonable business records.

Your choices

You can ask us to update or remove your details at any time by contacting us using the details listed on our contact page.

Updates to this policy

This policy may be updated as our services or legal obligations change. The latest version will always be published on this page.

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